Information Service
Aims to provide up to date information and advice on any topics relating to disability
Information service & helpline 0116 2314425
Helpline times: Monday to Thursday 9:00am to 5:00pm. Friday 9:00am to 4:30pm
mosaic’s Information Service aims to help you by giving you access to information which is accurate, relevant and up-to-date, and which is presented in the form you need it.
Who is the service for?
The Information Service is aimed at:
- Disabled people
- Carers and family members
- Anyone working with disabled people
- Anyone with and interest in disability issues
What areas do we cover?
We aim to provide information on any topics relating to disability, including:
- Access
- Benefits
- Education
- Employment
- Housing
- Independent Living
- Leisure and Travel
- Transport and mobility
If we do not have what you are looking for we promise we will do our utmost to find it!
what services do we offer?
The Information Service includes:
- A direct help line for advice and information (formerly the DIAL Leicestershire help line)
- Benefits advice including help with forms and appeals
- Outreach workers who can visit you in your home
- Support to help you access the service you need
- Advocacy service
- Speakers of Hindu, Urdu, Punjabi and Gujarati
- Information fact sheets and leaflets
- Tribunal Support if your benefit application has been turned down
All our printed material is available in large print, or via email.
mosaic’s factsheets
mosaic’s Information Service produces and updates a series of fact sheets on a variety of subjects which are of interest to disabled people.
If you want a fact sheet you can ask for a paper version or it can be emailed to you.
For more information contact Debbie Farrar on 0116 2318720 or email .(JavaScript must be enabled to view this email address).
All our services are FREE and CONFIDENTIAL
And what about our newsletter?
mosaic news is a 20 page newsletter which is published six times a year. The newsletter tries to offer information that is of interest to disabled people. We encourage disabled people to write articles and letters for mosaic news. The mosaic news has articles about what is happening in mosaic but also articles that are more generally of interest to disabled people. If you want to receive a newsletter just ring and ask for your name to be put on our mailing list.
The Newsletter is FREE but donations are always welcome. If you would like to donate, you can now do so online as mosaic has been fortunate enough to register with Charity Choice Online Donation Service. It couldn’t be easier to make a donation from your own home. This is what to do:
- Click here to go to the Charity Choice website
- Click on “donate now”
- Click on the left “Charity Choice Directory Online”
- For a quick keyword search type in “mosaic”
- mosaic: shaping disability services will appear.
- Click on Donate Now and make your generous donation.
Please don’t forget to tick the box if you are a tax payer, for mosaic to reclaim tax on your donation.
Updated on 5 September, 2011