ColtonCare Support Services@mosaic

ColtonCare Support Services@mosaic has four different areas in which it can support you…

Need temporary or permanent Care Staff to support you in your own home and out in the community. ColtonCare is a domiciliary care agency, which offers personalised support to meet a customer’s needs. ColtonCare offers temporary or permanent experienced staff who are all subject to a rigorous vetting procedure including an enhanced Disclosure and Barring Service (DBS) check. The areas we can support people with are:

  • Personal Care
  • Support with Medication
  • Shopping Service
  • Domestic Service
  • Sitting Service
  • Live-in Carers
  • Dog Walking
  • Community Activities
  • Health needs
  • Leisure and Social Opportuntites
  • Support in Education and Work
  • Travel Training
  • ….and much more

ColtonCare is registered with the Care Quality Commission. If you want to see the latest report produced by the Care Quality Commission then you can view it on the CQC website.

ColtonCare Support Services
Are you disabled and eligible for care support? ColtonCare Support Service has 3 sites where disabled people can live independently with the support of on-site staff and a 24 hour emergency fob system.

The three housing developments are:
◾Harrison Court, Packwood Road, Stocking Farm, Leicester
◾Pelham Way, Welford Road, Leicester
◾Ashthorpe Road, Braunstone, Leicester

Harrison Court and Pelham Way provides support workers who are on site 15.5 hours a day, seven days a week, 52 weeks a year. At night the on-site call system is transferred to Chubb Call Centre in case of emergencies. Ashthorpe Road provides support workers who are on site 24 hours a day, 7 days a week, 52 weeks a year. There is a “sleep in” support worker on duty at night.

The support workers provide personal care and domestic assistance as part of a defined care plan and will respond to emergency situations.

Disabled people within the project are tenants in their own right.

Waterloo Housing own the developments at Harrison Court and Pelham Way. The development at Ashthorpe Road is owned by Places for People.

ColtonCare Support Services is funded by Leicester City Council Adults and Communities Department.

This means that people covered by the twenty-four hour Support Service have to have their care needs assessed by a Leicester City Council social worker.

The main benefits of ColtonCare Support Services are:
◾Having a Support Worker on duty or a call system in place on site, seven days a week, fifty-two weeks a year
◾Having someone to call in an emergency who will know what to do and who to contact
◾Having regular support built into a Care Plan
◾Someone to advocate for you if that is what you want
◾Support with ‘minor’ emergencies e.g. if a light bulb goes, a support worker will be there within minutes to replace it
◾Regular meetings between tenants and mosaic to discuss the support services provided.

Contact ColtonCare Support Services on 0116 2318720 to find out if we have any vacancies.

Carers Respite
Are you a carer? Do you know a carer who needs some respite? We are on the Framework for Carer’s Respite in the County. We my be able to help you!

Floating Support
We are on the Framework for ILS funding (Floating Support Service). If you require domestic support we can help!

ColtonCare Support Services@mosaic is part of our service development which is looking at working with the Government’s “Personalisation Agenda.” Traditionally, disabled people have had no choice about who provides their care. The Personalisation Agenda is about disabled people having choice and control over the services they use; ColtonCare Support Services@mosaic is delivering a flexible service which is tailor-made to suit each individual customer.

ColtonCare Support Services@mosaic offers customers the opportunity to negotiate and buy a flexible package of support using Direct Payments, Individual Budgets and Access to Work monies.

If you are interested in any of the services ColtonCare Support Service@mosaic provides or you would like some more information please contact us on 0116 2318720. Alternatively, you can e-mail ColtonCare Support Services team members at .(JavaScript must be enabled to view this email address)

Do you know why we call it ColtonCare Support Services?

Colton Street was the road on which the Guild Hall (our original home) was built. We wanted to “preserve” some of our history.

If you want to personalise your care needs contact Charlotte Henderson on 07792 702299 or email .(JavaScript must be enabled to view this email address). We can offer temporary or permanent staff to help you.

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