Information Service
information service & helpline 0116 262 6900
Help line times: Monday to Thursday 9:00am to 5:00pm. Friday 9:00am to 4:30pm
mosaic’s Information Service aims to help you by giving you access to information which is accurate, relevant and up-to-date, and which is presented in the form you need it.
who is the service for?
The Information Service is aimed at:
- Disabled people
- Carers and family members
- Anyone working with disabled people
- Anyone with and interest in disability issues
what areas do we cover?
We aim to provide information on any topics relating to disability, including:
- Access
- Benefits
- Education
- Employment
- Housing
- Independent Living
- Leisure and Travel
- Transport and mobility
If we do not have what you are looking for we promise we will do our utmost to find it!
what services do we offer?
The Information Service includes:
- A direct help line for advice and information (formerly the DIAL Leicestershire help line)
- Benefits advice including help with forms and appeals
- Outreach workers who can visit you in your home
- Support to help you access the service you need
- Advocacy service
- Speakers of Hindu, Urdu, Punjabi and Gujarati
- Information fact sheets and leaflets
All our printed material is available in large print, braille or audio cassette
and what about our newsletter?
mosaic news is a 20 page newsletter which is published six times a year. The newsletter tries to offer information that is of interest to disabled people. We encourage disabled people to write articles and letters for mosaic news. Have a look at some back issues here.
The Newsletter is FREE but donations are always welcome. If you would like to donate, you can now do so online as mosaic has been fortunate enough to register with Charity Choice Online Donation Service. It couldn’t be easier to make a donation from your own home. This is what to do:
- Click here to go to the Charity Choice website
- Click on “donate now”
- Click on the left “Charity Choice Directory Online”
- For a quick keyword search type in “mosaic”
- mosaic: shaping disability services will appear.
- Click on Donate Now and make your generous donation.
Please don’t forget to tick the box if you are a tax payer, for mosaic to reclaim tax on your donation.
All our services are FREE and CONFIDENTIAL
mosaic’s factsheets
If you would like more information about any of our services, please give us a call on (0116) 262 6900 or send us an e-mail at informationservice@mosaic1898.co.uk
You can also download some of our information factsheets here:
- Advocacy.pdf
- Blue Badge Aug 2005.pdf
- Carers Allowance Apr 2006.pdf
- Dentists Aug 2005.pdf
- Direct Payments and Independent Living Fund Apr 2005.pdf
- DLA AA Apr 2006.pdf
- Equipment Aug 2005.pdf
- Incapacity Appeals Apr 2005.pdf
- Incapacity Benefit Apr 2006.pdf
- Medical Service Examination Apr 2005.pdf
- Mosaics Housing List Aug 2005.pdf
- New Deal Apr 2005.pdf
- RADAR Keys Aug 2005.pdf
- Shopmobility SchemesApr 2006.pdf
- VAT Aug 2005.pdf
- What happens after AA claim.pdf
- What happens after DLA claim.pdf
- Working while on Incapacity and other equivalent benefits.pdf