mosaic: shaping disability services
2 Oak Spinney Park
Ratby Lane
Leicester Forest East

You can download a PDF map of our new location

Telephone: (0116) 2318720 – Our main switchboard for use in contacting any of our services.

The switchboard is open Mondays to Thursdays 9am to 5pm and on Fridays from 9am to 4.30pm. At all other times, there is an answermachine. Please leave your name, telephone number and the name of the person you are trying to contact.

Information Service Helpline: (0116) 2314425
Gujarati Helpline: 07590982657
Email: .(JavaScript must be enabled to view this email address)
This helpline provides a free and confidential service providing information and advice for disabled people in Leicester City.

For more information visit the information service page

Fax: (0116) 2312037

E-mail: .(JavaScript must be enabled to view this email address)

In order to provide a more flexible service mosaic has decided to use a contract mobile phone system for some of our services so they can be contacted off site. It is an EE network. The contact numbers for all services at mosaic are:

0116 2318720 or (Mob) 07812804809

1. Administration and Finance
Head of Administration
Dawood Paruk .(JavaScript must be enabled to view this email address)
Tel 0116 2318720 or (Mob) 07912 480952

Receptionist .(JavaScript must be enabled to view this email address)
0116 2318720

2. Information, Advice, Advocacy and Support Services (IAASS)
Rehaan Adam (Team Leader) 0116 2318720

Information Service
Helpline: 0116 2314425
Gujarati Helpline: 07590982657

Helen Perry (Advocacy Coordinator) 0116 2318720

Deprivation of Liberty Safeguards (DOLS)
Dorcas Mukarati (DOLS Coordinator) 0116 2318720

Self Directed Support Services (SDSS)
Zakira Gheewala (Senior Direct Payment Advisor) 0116 2318720

3. Cre8ing Opportunities
Holly Varnam (Team Leader) 0116 2318720
Skye Bates-Walker (Administration Assistant/Enquiries) 0116 2318720
Adele Smith (Customer Care Facilitator) 0116 2318720 or (Mob) 07912 480958

4. ColtonCare Support Services
Charlotte Henderson (Manager) .(JavaScript must be enabled to view this email address)
0116 2318720
Selina Hunt (Senior Co-ordinator) .(JavaScript must be enabled to view this email address)
0116 2318720 or (Mob) 07792702299
Cheryl Ridgewell (ColtonCare Administrator) .(JavaScript must be enabled to view this email address)
0116 2318720

Counselling Service 0116 2318720

Disclosure and Barring Checks (formerly CRB Checks)
Reception (to book an appointment) 0116 2318720

These phones are only available during working hours.

There are 2 duty managers phones:

07812 804809 – General Duty Manager
07792 702299 – Charlotte Henderson, Duty Manager of ColtonCare Support Services

The 2 Duty Managers phones are contactable 24 hours a day for emergencies.

Latest News:

Our Time4Change account is still active. If you have any small change (e.g. 1p, 2p, 5p, 10p read more about this

Next Event:

There is nothing scheduled at the moment.

Focus on: ability@work

*ability@work* is mosaic’s new Employment service.

What People Say:

Independent Life project

The best part is that you’ve got your own home, you don’t have to call on your family. They can do their bit but you’re not relying on them 24 hours a day.